by Sarah Banks | Jul 7, 2022 | Blog, Business Planning, Customer Service, GDPR
ICO Registration as a Small Business Owner – should you be doing it? I know, I get it, GDPR happened ages ago so why are we still talking about it? Unfortunately, I’m still seeing a lot of small businesses that aren’t GDPR compliant. It might be that they don’t have...
by Sarah Banks | Feb 18, 2022 | Blog, Customer Service, Email Marketing, News
Mailchimp is moving to Intuit. Here’s what you need to know I’ve been supporting clients using Mailchimp and Intuit for several years now. The two companies have been powerhouses in their respective industries, with Mailchimp well known for newsletter and email...
by Sarah Banks | Feb 4, 2022 | Blog, Business Planning, Customer Service
Why Ditching Clients is Sometimes the Best Thing to Do Have you ever had that feeling of utter dread when it comes to working on some tasks belonging to a specific client? You maybe push them to the bottom of your to-do list until those deadlines rapidly approach and...
by Sarah Banks | Jan 21, 2022 | Blog, Business Planning, Customer Service
How To Invoice Your Clients And Actually Get Paid Invoicing is a business task that fills many business owners with dread. Somehow, asking for money for the work you’ve provided seems so hard to do. Of course, there’s the time aspect involved with the paperwork itself...
by Sarah Banks | Jan 10, 2022 | Blog, Business Planning, Customer Service
What To Do When Paying Clients Ghost You There’s a magical feeling when you’ve completed a project for a client, had fantastic feedback from them and you click on the send button for the invoice. You’re going to get paid for a job well done! The payment due date has...
by Sarah Banks | Oct 15, 2021 | Blog, Customer Service, Marketing
How to Rebrand Your Business Without Losing Sales There are many reasons why it might be time to rebrand your business. Whether it’s a name change, new business model, different target audience or even changes to products/services, you might be concerned that...
