by Sarah Banks | Oct 15, 2021 | Blog, Customer Service, Marketing
How to Rebrand Your Business Without Losing Sales There are many reasons why it might be time to rebrand your business. Whether it’s a name change, new business model, different target audience or even changes to products/services, you might be concerned that...
by Sarah Banks | Oct 1, 2021 | Blog, Customer Service, Marketing
How to Market Your Differences Without Sounding Phony If you’ve read my blog before you’ll know that I often talk about being your authentic self as a business owner, but how can you portray this in your marketing without coming across as fake and phoney? In this...
by Sarah Banks | Sep 2, 2021 | Blog, Business Planning, Customer Service, Marketing, Website
Preparing for Christmas! 5 things you should be doing now for the holiday season Yes, the kids have only just gone back to school and they’re replacing the BBQs with Halloween decorations in the shops but now is the perfect time to be preparing your business for...
by Sarah Banks | Jun 15, 2021 | Blog, Business Planning, Case Study, Customer Service, Marketing
Why testimonials are one of the best marketing tools (and how to use them) You’re good at what you do. Your website is getting the message across that your service or product is the best for your customer’s particular problems and they should choose you. But how do...
by Sarah Banks | Jun 2, 2021 | Blog, Business Planning, Case Study, Customer Service
5 Top Tips for Getting Feedback from your Customers Reputation is so important when you’re a small business owner, often it’s because you have a strong reputation that customers will choose you rather than an agency or larger business type. One of the best ways to...
by Sarah Banks | Jan 30, 2021 | Customer Service, Virtual Assistant Services
Why You Should Never Ask A Freelancer For Their CV Recently, I’ve seen a few job opportunity ads for Virtual Assistants where they’ve been asked to send their CV to apply. While it might seem perfectly acceptable to understand the skills and experience of someone you...
