Blog
Why I think Microsoft Outlook is a good option for managing your email
As a small business owner you most likely use one of these email clients to manage your emails: Hotmail Yahoo Gmail Outlook Thunderbird All of these systems have pros and cons and you also need to ask yourself what your email address is, if it is...
Top tips for providing a great customer experience
I am really hoping that before you read this, you have great customer feedback - but even if you do it is always worth reviewing and refining your processes to see if you can make the customer experience even better. Customer service is only the start when it comes to...
I work with cucumbers…
...so last week my daughter wanted a french plait in her hair for school. Well after fifteen minutes of pulling and tugging I knew it just wasn't going to happen. So I suggested a simple plait instead to which she said 'but my friends have french plaits'. The girls...
Contingency Planning
What would happen to your business if you weren’t there? Just before my lovely holiday to Disneyland Paris (another story!), I was really poorly and had to take some time off and slow down a bit. More recently friends of mine have been caught up in the earthquake in...
An introduction to Mailchimp
Please note that in March 2019 MailChimp made some changes to its terminology and 'lists' are now 'audiences', some screenshots in this blog post may not now be relevant. We all know how important it is to use a combination of tools when building our marketing...
Do you know all the ingredients required to build a website?
So you have decided you need a website for your business, where do you start? Just like building a house, there are a number of elements that need to work together to give you your perfect website! 1. What will your address be? Just as your house needs a location, you...
6 Reasons Why I love being a Virtual Assistant
Tomorrow is Valentines Day - the day of love! And after a tough week, I thought it would be good to think about the things I love about my job, so here we go - the 6Â reasons why I love being a Virtual Assistant... 1. I know my work makes a difference to my clients, I...
Website Maintenance
I'm sure that most of you have a website, and know that it will often be the first impression that someone gets of your company. How often do you update it? When you do updates is it just the content you update or the look and feel too? I'm in the process of...
Do you need support for your business?
I usually post here about news in my business but I wanted to share some thoughts as well this week. As women we so often try to do everything, especially when we are building our businesses - and it is often only when we hit crisis point that we ask for help. I have...
Overwhelmed after the Christmas Break?!
Happy New Year to you all! I hope you have enjoyed the Christmas break and are ready to have a very happy, healthy and successful 2015. My latest newsletter has some tips to help you deal with the feeling of overwhelm that can so often hit when you return to work...
November Newsletter
My November newsletter has just been sent out, if you enjoy it and would like to subscribe please pop over to my contact page and you can sign up there 🙂
The East Midlands Baby and Toddler Show
This weekend I will be at The East Midlands Baby and Toddler Show in Nottingham with the lovely Kay Oliver Photography. I'm really looking forward to being at an exhibition for a business other than my own, and meeting lots of lovely parents and parents-to-be. If you...
Awards and Recognitions
