by Sarah Banks | Jul 3, 2015 | Blog, Email Management
As a small business owner you most likely use one of these email clients to manage your emails: Hotmail Yahoo Gmail Outlook Thunderbird All of these systems have pros and cons and you also need to ask yourself what your email address is, if it is...
by Sarah Banks | Jun 4, 2015 | Blog, Business Planning
I am really hoping that before you read this, you have great customer feedback – but even if you do it is always worth reviewing and refining your processes to see if you can make the customer experience even better. Customer service is only the start when it...
by Sarah Banks | May 4, 2015 | Blog, Business Planning
…so last week my daughter wanted a french plait in her hair for school. Well after fifteen minutes of pulling and tugging I knew it just wasn’t going to happen. So I suggested a simple plait instead to which she said ‘but my friends have french...
by Sarah Banks | Mar 1, 2015 | Blog, Website
So you have decided you need a website for your business, where do you start? Just like building a house, there are a number of elements that need to work together to give you your perfect website! 1. What will your address be? Just as your house needs a location, you...
