by Sarah Banks | Sep 23, 2022 | Blog, Business Planning, Customer Service
Why Contract Management Isn’t a One Time Affair (and how to make it work for your business) In my blogs, I often talk about the importance of contracts with new clients and what a good onboarding process looks like to ensure a good working relationship. But what do...
by Sarah Banks | Sep 7, 2022 | Blog, Business Planning, Customer Service
What Coronavirus has Taught us About Contracts I’ve been talking about the importance of contracts long before Coronavirus appeared on the horizon but there are a few lessons that the pandemic has brought to the fore that I want to discuss in this blog. So, I’ll be...
by Sarah Banks | Aug 25, 2022 | Blog, Business Planning, Customer Service, GDPR, Website
How To Choose Your Hosting Provider Trying to find the right hosting provider for your website can feel like a nightmare at times. There are so many different considerations, price options and special offers out there, it’s a bewildering process trying to whittle down...
by Sarah Banks | Aug 18, 2022 | Blog, Case Study
The Client: Helens Holistic Therapies is run by Helen Taylor. She is a Reiki Master and Teacher, Reflexologist, and Meditation Teacher. She offers one-to-one Reflexology and Reiki treatments as well as distance healing sessions. Service Provided Helen was looking for...
by Sarah Banks | Aug 10, 2022 | Blog, Business Planning, Customer Service
Do You Need IT Support For Your Business? There are so many expenses that come with managing a business, we often look to save money wherever we can. One area that we often exclude from our business planning and budget is IT support but is that really the right thing...
by Sarah Banks | Jul 28, 2022 | Blog, Business Planning, Customer Service
Guest blog by Christian Cawley, Contributor at Broadband Genie In 2020-21, approximately 14.8 million UK homes experienced serious internet outages. Of those, 3 in 10 experienced downtime during working hours, losing an estimated 16 million working days with a...