by Sarah Banks | Dec 1, 2022 | Blog, Business Planning, Customer Service
Seasonal Planning And Etiquette – What I Do As A Small Business Owner Black Friday has passed us by and now we’re firmly into the Christmas season. I thought it would be a good idea to blog about my thoughts on etiquette as a small business owner and how we can show...
by Sarah Banks | Jul 21, 2022 | Blog, Business Planning, Customer Service
Small Business Insurance – What You Need And Where To Find It Type small business insurance into Google and you’re confronted with page after page of insurance companies trying to sell to you. But what you’re probably struggling to find is information on the kind of...
by Sarah Banks | Jul 7, 2022 | Blog, Business Planning, Customer Service, GDPR
ICO Registration as a Small Business Owner – should you be doing it? I know, I get it, GDPR happened ages ago so why are we still talking about it? Unfortunately, I’m still seeing a lot of small businesses that aren’t GDPR compliant. It might be that they don’t have...
by Sarah Banks | Jan 10, 2022 | Blog, Business Planning, Customer Service
What To Do When Paying Clients Ghost You There’s a magical feeling when you’ve completed a project for a client, had fantastic feedback from them and you click on the send button for the invoice. You’re going to get paid for a job well done! The payment due date has...
by Sarah Banks | Dec 2, 2021 | Blog, Business Planning
Coping With Christmas – tackling the additional stresses and strain at this time of year Christmas can be a difficult time of year for many of us. There can be such a stereotypical and commercial view of what Christmas should look like, complete with family...