by Sarah Banks | Oct 10, 2024 | Blog, Business Planning, Customer Service
Overwhelmed by apps, tools and programs? It Might be Time to Take Your Business Through a Tech Detox Does your business feel like it’s running on autopilot, fuelled by a never-ending stream of notifications, updates and demands on your attention? Between...
by Sarah Banks | Aug 29, 2024 | Blog, Business Planning, Customer Service, Marketing
Targeting Your Tribe: A Comprehensive Guide to Understanding Your Ideal Clients Every business, from your local corner shop to an online empire, needs to have a solid grasp of its target audience. It’s the foundation for effective marketing, product development...
by Sarah Banks | Aug 20, 2024 | Blog, Business Planning, Networking
Beyond the Business Card: How to Get the Best Out of Networking Networking: it’s not just a buzzword, it’s a core element of growing your micro business. But with so many different events and approaches, it can be a bit like trying to find the right...
by Sarah Banks | Aug 8, 2024 | Blog, Business Planning
Keep Calm and Carry On: Building Resilience in Your Micro Business Running your own business is a rollercoaster. There are exhilarating highs, gut-wrenching lows and more unexpected twists and turns than you’d find on a fairground ride! That’s why...
by Sarah Banks | Jun 6, 2024 | Blog, Business Planning, Customer Service, Marketing
Customer Relations Excellence: Six Ways to Wow Your Clients Repeat customers are the lifeblood of most micro businesses. Nurturing those relationships isn’t just about being “nice” though, it’s a savvy strategy for long-term business success....