by Sarah Banks | Jun 6, 2024 | Blog, Business Planning, Customer Service, Marketing
Customer Relations Excellence: Six Ways to Wow Your Clients Repeat customers are the lifeblood of most micro businesses. Nurturing those relationships isn’t just about being “nice” though, it’s a savvy strategy for long-term business success....
by Sarah Banks | May 17, 2024 | Blog, Business Planning, Customer Service
Scaling your Micro Business: 10 Strategies for Sustainable Growth It’s easy to hear “grow your business” and immediately picture skyrocketing revenue (and have zero clue of how you’re going to get there). But as many of us micro-business owners know,...
by Sarah Banks | May 9, 2024 | Blog, Business Planning, Customer Service
Delegate to Elevate: The Strategic Impact of Hiring a Business Consultant Running a solo or micro-business alone is an amazing feat and one that should be celebrated but let’s be honest – sometimes being your own marketing department, HR manager AND head of...
by Sarah Banks | Apr 18, 2024 | Blog, Customer Service, Sustainability
Showcasing Sustainability: How Small Businesses Can Shine Sustainability often feels like it’s meant for corporations with massive budgets and endless resources. But the truth is, micro-businesses can make a huge difference through their choices. The challenge...
by Sarah Banks | Apr 2, 2024 | Blog, Business Planning, Customer Service
10 Years in Business: Madness, Mistakes and Somehow…Success! Spring 2014… it’s hard to believe that was a decade ago! With my girls aged one and five and sleep being a distant memory, the thought of starting a business probably sounded crazy to...