by Sarah Banks | Nov 20, 2025 | Blog, Business Planning, Customer Service, Project Management
The Art of a Smooth Client Handover: Using Tech to Streamline Project Completion You might think the hardest work is over when a client project concludes, but the client handover is your last and arguably best chance to leave a lasting, positive impression. A smooth...
by Sarah Banks | Nov 6, 2025 | Blog, Blogging, Business Planning
Your Micro-Business Tech Wishlist: How to Prioritise & Budget for New Tools As a micro-business owner, it can often feel like there’s an endless stream of new apps and software promising to revolutionise your business. It’s easy to build up a tech...
by Sarah Banks | Oct 2, 2025 | Blog, Business Planning, Marketing
Crafting Your First Digital Download: Simple Tech Tools for Creating E-books, Checklists & More As an expert in your field, you have valuable knowledge to share. But getting that expertise into the hands of potential clients in a way that’s both helpful to...
by Sarah Banks | Sep 19, 2025 | Blog, Business Planning, Customer Service, Marketing
Building a Brand Kit: Standardising Your Visuals & Voice Across All Platforms Think of a big brand like Coca-Cola or Apple. You know their colours, their logo and even the “feel” of their messaging without a second thought. That’s because they...
by Sarah Banks | Aug 21, 2025 | Blog, Blogging, Business Planning, Customer Service
The Ethical Tech Stack: Choosing Software That Aligns with Your UK Business Values As a micro or small business owner, every decision you make, from the services you offer to the clients you work with, reflects your values. But have you ever considered if your...
