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Customer Relations Excellence: Six Ways to Wow Your Clients

Customer Relations Excellence: Six Ways to Wow Your Clients

by Sarah Banks | Jun 6, 2024 | Blog, Business Planning, Customer Service, Marketing

Customer Relations Excellence: Six Ways to Wow Your Clients Repeat customers are the lifeblood of most micro businesses.  Nurturing those relationships isn’t just about being “nice” though, it’s a savvy strategy for long-term business success....
Scaling your Micro Business: 10 Strategies for Sustainable Growth

Scaling your Micro Business: 10 Strategies for Sustainable Growth

by Sarah Banks | May 17, 2024 | Blog, Business Planning, Customer Service

Scaling your Micro Business: 10 Strategies for Sustainable Growth It’s easy to hear “grow your business” and immediately picture skyrocketing revenue (and have zero clue of how you’re going to get there). But as many of us micro-business owners know,...
Could Your Biz Be “Micro”? (It Might Be Better Than You Think)

Could Your Biz Be “Micro”? (It Might Be Better Than You Think)

by Sarah Banks | Mar 7, 2024 | Blog, Business Planning, Customer Service, Marketing

Could Your Biz Be “Micro”? (It Might Be Better Than You Think) Let’s be real – when you’re running your own business, sometimes just surviving the week feels like success. But have you stopped to think about how you define your business and...
Time for Transformation: The Story of Rebranding My Business

Time for Transformation: The Story of Rebranding My Business

by Sarah Banks | Feb 21, 2024 | Blog, Business Planning, Customer Service, Marketing

Time for Transformation: The Story of Rebranding My Business When I started my business, I knew I needed to have a logo. I sat in the lounge with my husband brainstorming this one evening and he came up with the concept of a clock in a hand as I was giving time back...
A VA’s Journey to Business Consultancy: Embracing Change and Diversification

A VA’s Journey to Business Consultancy: Embracing Change and Diversification

by Sarah Banks | Feb 6, 2024 | Blog, Business Planning, Marketing

A VA’s Journey to Business Consultancy: Embracing Change and Diversification Starting out as a Virtual Assistant my path was unclear – I wasn’t sure which services I wanted to focus on or how I would effectively deliver them to my clients. Unsure of what to do,...
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