by Sarah Banks | Jun 2, 2021 | Blog, Business Planning, Customer Service
5 Top Tips for Getting Feedback from your Customers Reputation is so important when you’re a small business owner, often it’s because you have a strong reputation that customers will choose you rather than an agency or larger business type. One of the best ways to...
by Sarah Banks | Apr 30, 2021 | Blog, Business Planning
Business Foundations – Purpose, Intentions, Values and Strengths I think you will probably all agree that this past year has been a challenge. For so many of us it has also been a time to review and adjust both our personal lives and our businesses. When the...
by Sarah Banks | Mar 19, 2021 | Blog, Business Planning
How Personal Development Can Make You a Better Business Owner I recently blogged about the importance of Continuing Professional Development for small business owners and how it can help you keep up to date with trends, skills, and expertise to be able to offer more...
by Sarah Banks | Mar 3, 2021 | Blog, Business Planning
Why is CPD Important as a Small Business Owner? Training is an inherent part of life as an employee. No matter how high in the industry you happen to be, there will be some mandatory training and updates required. Continued professional development isn’t just for...
by Sarah Banks | Feb 18, 2021 | Blog, Business Planning
How to Review and Improve Your Business for 2021 We all want our businesses to grow into the vision of success we had for it when starting out but the only way to do that is to review your current performance and find ways to improve it. Sometimes, we can’t see...