by Sarah Banks | Jun 15, 2021 | Blog, Business Planning, Customer Service, Marketing
Why testimonials are one of the best marketing tools (and how to use them) You’re good at what you do. Your website is getting the message across that your service or product is the best for your customer’s particular problems and they should choose you. But how do...
by Sarah Banks | Jun 2, 2021 | Blog, Business Planning, Customer Service
5 Top Tips for Getting Feedback from your Customers Reputation is so important when you’re a small business owner, often it’s because you have a strong reputation that customers will choose you rather than an agency or larger business type. One of the best ways to...
by Sarah Banks | Apr 30, 2021 | Blog, Business Planning
Business Foundations – Purpose, Intentions, Values and Strengths I think you will probably all agree that this past year has been a challenge. For so many of us it has also been a time to review and adjust both our personal lives and our businesses. When the...
by Sarah Banks | Mar 19, 2021 | Blog, Business Planning
How Personal Development Can Make You a Better Business Owner I recently blogged about the importance of Continuing Professional Development for small business owners and how it can help you keep up to date with trends, skills, and expertise to be able to offer more...
by Sarah Banks | Mar 3, 2021 | Blog, Business Planning
Why is CPD Important as a Small Business Owner? Training is an inherent part of life as an employee. No matter how high in the industry you happen to be, there will be some mandatory training and updates required. Continued professional development isn’t just for...
