by Sarah Banks | Feb 18, 2022 | Blog, Customer Service, Email Marketing, News
Mailchimp is moving to Intuit. Here’s what you need to know I’ve been supporting clients using Mailchimp and Intuit for several years now. The two companies have been powerhouses in their respective industries, with Mailchimp well known for newsletter and email...
by Sarah Banks | Feb 4, 2022 | Blog, Business Planning, Customer Service
Why Ditching Clients is Sometimes the Best Thing to Do Have you ever had that feeling of utter dread when it comes to working on some tasks belonging to a specific client? You maybe push them to the bottom of your to-do list until those deadlines rapidly approach and...
by Sarah Banks | Jan 21, 2022 | Blog, Business Planning, Customer Service
How To Invoice Your Clients And Actually Get Paid Invoicing is a business task that fills many business owners with dread. Somehow, asking for money for the work you’ve provided seems so hard to do. Of course, there’s the time aspect involved with the paperwork itself...
by Sarah Banks | Jan 10, 2022 | Blog, Business Planning, Customer Service
What To Do When Paying Clients Ghost You There’s a magical feeling when you’ve completed a project for a client, had fantastic feedback from them and you click on the send button for the invoice. You’re going to get paid for a job well done! The payment due date has...
by Sarah Banks | Dec 13, 2021 | Blog, Business Planning
Staying Sane Over The Holiday Season As A Small Business Owner There are busy times for our business and there are busy times for our personal lives but there just seems to be something about Christmas where the two come so close to crashing together that you’re left...