by Sarah Banks | Jun 6, 2024 | Blog, Business Planning, Customer Service, Marketing
Customer Relations Excellence: Six Ways to Wow Your Clients Repeat customers are the lifeblood of most micro businesses. Nurturing those relationships isn’t just about being “nice” though, it’s a savvy strategy for long-term business success....
by Sarah Banks | Mar 7, 2024 | Blog, Business Planning, Customer Service, Marketing
Could Your Biz Be “Micro”? (It Might Be Better Than You Think) Let’s be real – when you’re running your own business, sometimes just surviving the week feels like success. But have you stopped to think about how you define your business and...
by Sarah Banks | Feb 21, 2024 | Blog, Business Planning, Customer Service, Marketing
Time for Transformation: The Story of Rebranding My Business When I started my business, I knew I needed to have a logo. I sat in the lounge with my husband brainstorming this one evening and he came up with the concept of a clock in a hand as I was giving time back...
by Sarah Banks | Feb 6, 2024 | Blog, Business Planning, Marketing
A VA’s Journey to Business Consultancy: Embracing Change and Diversification Starting out as a Virtual Assistant my path was unclear – I wasn’t sure which services I wanted to focus on or how I would effectively deliver them to my clients. Unsure of what to do,...
by Sarah Banks | Dec 28, 2023 | Blog, Case Study, Customer Service, Marketing
The Client: Kaye King Marketing Mentor is run by Kaye King. Kaye makes marketing easy for small business owners who feel overwhelmed, frustrated and perhaps even afraid of marketing. Service provided Kaye contacted me as she needed to systemise her business so that...
by Sarah Banks | Dec 18, 2023 | Blog, Case Study, Marketing
The Client: TBR College of Perinatal Emotional Health is run by Alex Heath. The business provides dedicated training to birth professionals, pre & postnatal specialists and HCPs. I was recommended to Alex by another VA. Service provided Initially, Alex wanted me...
