by Sarah Banks | Jun 7, 2025 | Blog, Business Planning, Customer Service
API Integrations: Connecting Your Apps for Seamless Automation You’re likely using a handful of brilliant apps to keep your business running smoothly. Perhaps one for managing your clients, another for sending emails and yet another for your accounting. Each of...
by Sarah Banks | Apr 25, 2025 | Blog, Business Planning, Customer Service
Finding Clients – My Way! (And Why It Might Work For You) So many people are sharing tips on how to find clients, market and generate leads. It can be a minefield and not easy to figure out the best way to find clients for your business. To be honest, when I started...
by Sarah Banks | Apr 3, 2025 | Blog, Business Planning, Customer Service
Work and Wanderlust: My Tips for Balancing Business and Travel For the past 11 years, I’ve had the incredible opportunity to combine my love for travel with running my own business. From a 3-month adventure across Asia and Australasia to a month-long exploration...
by Sarah Banks | Mar 13, 2025 | Blog, Customer Service, Email Marketing, Marketing
Why Those Cold Email Claims Are Just a Work of Fiction Let’s be honest, we’ve all been there. You open your inbox to find yet another cold email promising the moon: “100% guaranteed SEO results,” “Skyrocket your social media engagement...
by Sarah Banks | Feb 19, 2025 | Blog, Business Planning, Customer Service
Is Your IT Support a Heist in Disguise? Okay, maybe “heist” is a bit dramatic but when it comes to IT support for your small or micro business, there are definitely some hidden dangers lurking. You might think you’re getting a great deal, only to...
by Sarah Banks | Dec 6, 2024 | Blog, Business Planning, Customer Service
Managing Remote Teams: Leadership Tips for Micro Business Owners and Freelancers If you’re a micro business owner like me, juggling projects and collaborating with a virtual team, you know that effective leadership in the online world is a whole different ball...