by Sarah Banks | Oct 20, 2017 | Blog, Business Planning
I don’t know about you, but when I started my freelance journey I felt bewildered by all the managerial tasks I had to do. That was before I’d even begun working on my client’s tasks. Maybe you’re just starting your business and feel the same way. I asked my...
by Sarah Banks | Sep 17, 2017 | Blog, Business Planning
We all need business support from time to time. Whether we’re starting a new business, or simply wanting to take our existing company to the next level. There comes a point where we don’t have the answers we need, they can’t be found with a Google search and we need...
by Sarah Banks | Aug 20, 2017 | Blog, Business Planning, Customer Service
According to SumAll, a marketing analytics company, 25% to 40% of business revenue comes from returning customers, but it can take up to five years for a business to achieve that level of stability. One of the key elements for great customer service is communication....
by Sarah Banks | Aug 6, 2017 | Blog, Business Planning, Email Marketing, Social Media
According to Blue Corona, the main reasons for small business marketing is to drive sales and build brand awareness. We all know how essential it is to get our business noticed for the right reasons, and marketing is certainly one of the ways of achieving that aim....
by Sarah Banks | Jul 23, 2017 | Blog, Business Planning, Email Marketing
Email Subscriber Lists – How To Avoid Getting It Wrong! UPDATE: Since writing this blog the Data Protection Act has been replaced with GDPR – much of the advice in here is still correct but do ensure that you review our blogs on GDPR for more information....
by Sarah Banks | Jul 9, 2017 | Blog, Business Planning
When you’re building up your business, the idea of turning work down can seem like a crazy one. There are several reasons why you might need to let a prospective client down, from no availability through to pricing ‘difficulties’. So what’s the best way to say “No” to...
