by Sarah Banks | Nov 16, 2023 | Blog
Success Interview with Louise Goss Hello and welcome to success interviews. These are where I chat with fellow female business owners and find out more about why they started their businesses and how they measure success. In this post, I talk to my latest guest,...
by Sarah Banks | Nov 10, 2023 | Blog, Blogging, Business Planning, Customer Service
Mastering Client Retention: A Comprehensive Guide to Keeping in Touch In an era where digital transformation is reshaping industries and customer expectations are continually evolving, maintaining strong relationships with your clients has never been more critical. As...
by Sarah Banks | Oct 17, 2023 | Blog, Email Management
From Chaos to Calm: Your Roadmap to a Managed Inbox The way we communicate in our freelance gigs has taken a big turn over the last couple of decades. Gone are the days of jotting down notes on paper or having actual face-to-face meetings with clients. Now, it’s...
by Sarah Banks | Oct 9, 2023 | Blog
Success Interview with Vicki Gray Welcome to my latest success interview. These are where I chat to a fellow business owner and find out more about why they started their business and how they measure success. In this post, you can either watch or read the interview...
by Sarah Banks | Oct 5, 2023 | Blog, Business Planning, Customer Service
The Professional Edge: How to Stand Out as a Small Business Owner The transition from being an employee to owning a business often requires a recalibration of how we perceive professionalism. As an employee, you follow guidelines and standards set by the organisation....
by Sarah Banks | Sep 20, 2023 | Blog, Business Planning, Customer Service, Website
Want to Build Your Membership Website with WordPress? Here’s what you need to know Membership websites are often seen as a golden ticket for business owners—consistent revenue, engaged community and a platform to showcase your expertise. But having the right...