by Sarah Banks | Jun 4, 2015 | Blog, Business Planning
I am really hoping that before you read this, you have great customer feedback – but even if you do it is always worth reviewing and refining your processes to see if you can make the customer experience even better. Customer service is only the start when it...
by Sarah Banks | Jan 18, 2015 | Blog, Business Planning
I usually post here about news in my business but I wanted to share some thoughts as well this week. As women we so often try to do everything, especially when we are building our businesses – and it is often only when we hit crisis point that we ask for help. I...