by Sarah Banks | Feb 19, 2025 | Blog, Business Planning, Customer Service
Is Your IT Support a Heist in Disguise? Okay, maybe “heist” is a bit dramatic but when it comes to IT support for your small or micro business, there are definitely some hidden dangers lurking. You might think you’re getting a great deal, only to...
by Sarah Banks | Feb 6, 2025 | Blog, Business Planning
Are You Tech Savvy? Choosing the Right IT Support for Your Small Business As a small or micro business owner in the UK, you’re probably juggling a lot. From finances and marketing to customer service and product development, it’s easy to let IT slip down...
by Sarah Banks | Oct 10, 2024 | Blog, Business Planning, Customer Service
Overwhelmed by apps, tools and programs? It Might be Time to Take Your Business Through a Tech Detox Does your business feel like it’s running on autopilot, fuelled by a never-ending stream of notifications, updates and demands on your attention? Between...
by Sarah Banks | Aug 29, 2024 | Blog, Business Planning, Customer Service, Marketing
Targeting Your Tribe: A Comprehensive Guide to Understanding Your Ideal Clients Every business, from your local corner shop to an online empire, needs to have a solid grasp of its target audience. It’s the foundation for effective marketing, product development...
by Sarah Banks | Aug 20, 2024 | Blog, Business Planning, Networking
Beyond the Business Card: How to Get the Best Out of Networking Networking: it’s not just a buzzword, it’s a core element of growing your micro business. But with so many different events and approaches, it can be a bit like trying to find the right...