by Sarah Banks | Jul 29, 2015 | Blog, Business Planning
Well the school holidays are here and as well as working around a two year old, I also have a 6 year old and a husband at home! I know that I would definitely be rather doing this than this So how do you balance parenting and working for yourself in the school...
by Sarah Banks | Jul 5, 2015 | Blog, Website
As I write this I am assuming that if you are reading it you either have a website for your business or are at least thinking about getting one, however did you know that at least 25% of small businesses don’t have a website. In the digital age most people use...
by Sarah Banks | Jul 3, 2015 | Blog, Email Management
As a small business owner you most likely use one of these email clients to manage your emails: Hotmail Yahoo Gmail Outlook Thunderbird All of these systems have pros and cons and you also need to ask yourself what your email address is, if it is...
by Sarah Banks | Jun 4, 2015 | Blog, Business Planning
I am really hoping that before you read this, you have great customer feedback – but even if you do it is always worth reviewing and refining your processes to see if you can make the customer experience even better. Customer service is only the start when it...
by Sarah Banks | May 4, 2015 | Blog, Business Planning
…so last week my daughter wanted a french plait in her hair for school. Well after fifteen minutes of pulling and tugging I knew it just wasn’t going to happen. So I suggested a simple plait instead to which she said ‘but my friends have french...
