by Sarah Banks | Jun 2, 2021 | Blog, Business Planning, Customer Service
5 Top Tips for Getting Feedback from your Customers Reputation is so important when you’re a small business owner, often it’s because you have a strong reputation that customers will choose you rather than an agency or larger business type. One of the best ways to...
by Sarah Banks | May 24, 2021 | Blog, Business Planning, GDPR
How to Review Your Data Protection Compliance Tomorrow is the three-year anniversary of the implementation of GDPR in 2018, so it’s time to think about reviewing your Data Protection Compliance. When was the last time you audited your data processing and reviewed your...
by Sarah Banks | May 10, 2021 | Blog, Business Planning, GDPR
The Effects of Brexit on GDPR – what you need to know Information in this blog was correct at the time of publication, however you should check the ICO website for the most up to date information. Although it’s been three years since GDPR was implemented for UK and EU...
by Sarah Banks | Apr 30, 2021 | Blog, Business Planning
Business Foundations – Purpose, Intentions, Values and Strengths I think you will probably all agree that this past year has been a challenge. For so many of us it has also been a time to review and adjust both our personal lives and our businesses. When the...
by Sarah Banks | Mar 19, 2021 | Blog, Business Planning
How Personal Development Can Make You a Better Business Owner I recently blogged about the importance of Continuing Professional Development for small business owners and how it can help you keep up to date with trends, skills, and expertise to be able to offer more...
by Sarah Banks | Mar 3, 2021 | Blog, Business Planning
Why is CPD Important as a Small Business Owner? Training is an inherent part of life as an employee. No matter how high in the industry you happen to be, there will be some mandatory training and updates required. Continued professional development isn’t just for...
