by Sarah Banks | Jul 10, 2020 | Blog
Guest blog by Zoe Hughes from Zebra Business Solutions Have you ever been in a networking group when someone asks for an expert in a certain field, and you just know the person being recommended is anything but an expert? Yeah, it happens a lot in the SEO industry.... 
by Sarah Banks | Jul 2, 2020 | Blog, Virtual Assistant Services
Mistakes When Outsourcing to a Virtual Assistant: What To Do When Something Goes Wrong So many of my clients put off working with a Virtual Assistant or Online Business Manager far longer than they should because they’re scared to entrust their business and reputation... 
by Sarah Banks | Jun 28, 2020 | Blog, Case Study
The Client: The Trainers Training Company is run by Sharon Gaskin and helps freelance trainers to create successful businesses. Service provided Sharon and I connected in April 2018 via the KoffeeKlatch GDPR Support group; at this time, she was in the process of... 
by Sarah Banks | Jun 17, 2020 | Blog, Marketing, Website
7 Things You Need To Know About Your Business Website Having a website for your business is an essential cog in your marketing wheel. It’s not just a case of publishing a website and leaving it to work on your behalf. There are factors you need to be aware of as you... 
by Sarah Banks | Jun 5, 2020 | Blog, Customer Service, Email Management
The Easy Way To Create Customer Service Email Templates Do you frequently answer the same questions in your email inbox day after day? Do you find that you’re wasting time and energy providing the same responses and wish there was an easier way to inform your clients... 
by Sarah Banks | May 27, 2020 | Blog, Case Study, Website
The Client: Auxilium Admin is run by Alex Hughes and offers a virtual business manager service. Service provided In the summer of 2019, Alex had various problems with the hosting of her website with her then-current provider and sadly it appeared it had been hacked. I... 