by Sarah Banks | Apr 2, 2024 | Blog, Business Planning, Customer Service
10 Years in Business: Madness, Mistakes and Somehow…Success! Spring 2014… it’s hard to believe that was a decade ago! With my girls aged one and five and sleep being a distant memory, the thought of starting a business probably sounded crazy to...
by Sarah Banks | Mar 20, 2023 | Blog, Business Planning, Customer Service
Small Business Sunday Event Reflections Last month I attended the Small Business Sunday event in Birmingham after winning the award from Theo Paphitis in late 2020. This was my first event, and it was great to be surrounded by so many amazing business owners. However,...
by Sarah Banks | Jan 13, 2023 | Blog, Business Planning
Guest Blog: Overcoming Overwhelm: Discovering More Ease At Work Guest blog by Laura Howard, Founder and Psychologist at The Contented Workplace Company If you are a small business owner, the chances are you feel overwhelmed from time to time. Feeling regularly...
by Sarah Banks | Jan 13, 2021 | Blog, Business Planning, Customer Service
Preparing for the unexpected – Things You Can Today To Prepare For Tomorrow Take a minute or two to picture this. You sell products through your website and use a simple form to do so, taking payments via PayPal or bank transfer. It works well for you. An order comes...
by Sarah Banks | Dec 15, 2019 | Blog, Social Media
Social Media Etiquette – how to make the most of new connections Gaining new connections on social media can feel like an exciting opportunity to meet someone new and share with them what you do but there is a right way to go about this. We’re all bombarded with...