by Sarah Banks | Jul 7, 2022 | Blog, Business Planning, Customer Service, GDPR
ICO Registration as a Small Business Owner – should you be doing it? I know, I get it, GDPR happened ages ago so why are we still talking about it? Unfortunately, I’m still seeing a lot of small businesses that aren’t GDPR compliant. It might be that they don’t have...
by Sarah Banks | Jan 10, 2022 | Blog, Business Planning, Customer Service
What To Do When Paying Clients Ghost You There’s a magical feeling when you’ve completed a project for a client, had fantastic feedback from them and you click on the send button for the invoice. You’re going to get paid for a job well done! The payment due date has...
by Sarah Banks | Dec 2, 2021 | Blog, Business Planning
Coping With Christmas – tackling the additional stresses and strain at this time of year Christmas can be a difficult time of year for many of us. There can be such a stereotypical and commercial view of what Christmas should look like, complete with family...
by Sarah Banks | Nov 19, 2021 | Blog, Business Planning
I often talk about getting the right processes and systems in place for your business as a way of ensuring your success by being able to deliver a consistently reliable service while making things easier for you to manage. Contracts are an integral part of this not...
by Sarah Banks | Jan 30, 2021 | Customer Service, Virtual Assistant Services
Why You Should Never Ask A Freelancer For Their CV Recently, I’ve seen a few job opportunity ads for Virtual Assistants where they’ve been asked to send their CV to apply. While it might seem perfectly acceptable to understand the skills and experience of someone you...
